Breaking News

Zimnat featured in top US magazine

by Zimnat
07 December 2018 | 965 Views
Zimnat is featured on the cover of the latest Africa edition of Business Chief, a United States-based digital magazine for high ranking company executives, with a picture of its group chief executive, Mr Mustafa Sachak, dominating the cover.

In her welcome remarks, Business Chief editor-in-chief Sophie Chapman says Zimnat has recently focused on radical transformation, using technology as a key driver in its operations.

In an interview with the magazine, Mr Sachak said Zimnat has invested in data analytics to better understand its customers' experience. He said it would be increasing its investment in data analytics over the next 12 months in order to provide a loyalty reward platform.

In the long term, he said, Zimnat would like to be able to use Big Data and Artificial Intelligence to move from protecting customers from risk with financial products to actually preventing the risk in the first place.

"Having the ability to use digital technologies to actually help prevent risk from occurring through making intelligent predictions, that would be completely game changing," he said.

He said Zimnat wanted to position itself as the first within its industry to create and implement a digital offering to customers in Zimbabwe.
When Zimbabwe fully embraces technology the insurance industry will be defined and driven by the customer, he said.
The digital journey on which Zimnat was embarking was all about understanding and improving the customer experience. It was in order to better understand that experience that Zimnat had invested in data analytics, Mr Sachak said.

He described data as the new gold. "Big Data, Blockchain, Artificial Intelligence – technologies like these will enable us to leapfrog the competition," he said.
In order to turn data into real quantifiable value, Zimnat had implemented a number of dashboards readily accessible to internal staff and advisors.

"Through data analytics we can really personalise our service offering for customers, because not all customers will want the same insurance cover.

"Once you start to analyse that customer and look at how they engage with Zimnat, then we can offer solutions specific to them," Mr Sachak said.




"At the moment this is very generic but as we grow and the technology matures here in Zimbabwe there is incredible potential," he added.

Mr Sachak made it clear that he is passionate about data analytics and that Zimnat has invested in the right resources to support this data enablement and continue to better understand and improve the customer experience.

He said technology and digital platforms would enable Zimnat to reach many people who would never have been able to find Zimnat through traditional means.

Emphasising Zimnat's commitment to making life better, he said this started with educating people about insurance and changing the negative perception many people have about it.

He said Zimnat would continue to dive deeper into emerging technologies and assess how it could bring them into Zimnat and the Zimbabwean market.

Zimnat has just launched a self-service portal that enables customers and potential customers to obtain online quotations for short-term insurance policies, sign up for them and submit claims.

It has also just launched a chatbot named Musa, a form of artificial intelligence which responds personally and intelligently in real time to questions and queries posted online through Zimnat's website, Facebook page and Twitter.



Zimnat Business Chief Insurance

Source: Byo24News

Comments

Latest News

Zimbabwe civil servants accept pay deal, avert strike

by Reuters | 18 July 2019 | 353 Views

'Auxillia Mnangagwa' audio is fake, says Mliswa

by Pindula | 18 July 2019 | 586 Views

Spirited efforts to smear Mthwakazi leadership - There has been a spir...

by Mbonisi Solomon Gumbo | 18 July 2019 | 378 Views

Safe use of LPG in the Home

by Staff reporter | 18 July 2019 | 301 Views

Army confronts Mnangagwa over leaked audio

by Mandla Ndlovu | 18 July 2019 | 3502 Views

Trump's US shoots down Iranian drone - The U.S. Navy shot down an Iran...

by Staff reporter | 18 July 2019 | 1014 Views

Plot to assassinate EFF's Floyd Shivambu

by Staff reporter | 18 July 2019 | 810 Views

Chamisa's MDC begs SADC

by Gladys Hlatywayo | 18 July 2019 | 1342 Views

Malawi short-lives Zimbabwe's hopes

by Daniel Itai | 18 July 2019 | 1184 Views

WATCH: Tendai Biti says Mugabe was better than Mnangagwa

by Mandla Ndlovu | 18 July 2019 | 3093 Views

Chamisa's MDC to investigate Bulawayo Town Clerk - The Movement for De...

by Staff reporter | 18 July 2019 | 1162 Views

No judgment on Tinashe Kambarami's case

by Mandla Ndlovu | 18 July 2019 | 1777 Views

Peter Moyo ouster was 'artificially manufactured'

by Staff reporter | 18 July 2019 | 1684 Views

Mthuli Ncube doing everything by the book

by Reuters | 18 July 2019 | 2768 Views

Police arrest half a million rand robber - Police have arrested one of...

by Staff reporter | 18 July 2019 | 2117 Views

Zimbabwe diaspora critical to economic turnaround - Government takes t...

by Staff reporter | 18 July 2019 | 615 Views

MPs demand cars worth more than US$50 000

by Mandla Ndlovu | 18 July 2019 | 960 Views

PHOTO: Old Chamisa with young Mnangagwa picture goes viral

by Mandla Ndlovu | 18 July 2019 | 7071 Views

How Chiwenga's soldiers took over ZBC studios

by Mandla Ndlovu | 18 July 2019 | 11055 Views

Will Sibusiso Moyo's wife bite?

by Mandla Ndlovu | 18 July 2019 | 4001 Views

Tajamuka plotting a national shutdown protest

by Mandla Ndlovu | 18 July 2019 | 6617 Views

New funding round launched for Zim startups at FasterCapital - On the ...

by Tawanda Mutukwa | 18 July 2019 | 1018 Views

Explosive 'Rogue Unit' exposée nails Pravin Gordhan

by Staff reporter | 18 July 2019 | 3264 Views

Mnangagwa's advisor speaks out

by Mandla Ndlovu | 18 July 2019 | 10790 Views

Mnangagwa audio exposes ZANU PF

by Mandla Ndlovu | 18 July 2019 | 10255 Views

Bulawayo under siege from intruders

by Lovemore Moyo | 18 July 2019 | 4213 Views

Entertainment

Pure Black set to take Africa by storm

by Mandla Ndlovu | 04 July 2019 | 876 Views

'Cook Off' movie set for UK premiere

by Agencies | 02 July 2019 | 675 Views

Zimbabwean rapper teams up with top selling American singer

by Staff Reporter | 17 June 2019 | 1047 Views

WATCH: Penny Penny song insults Malema

by Mandla Ndlovu | 14 June 2019 | 10663 Views

Mixed feelings over Harare artistes at Econet gig - Econet Wireless' Z...

by Staff reporter | 11 June 2019 | 1127 Views

Low turnout at Sulu's birthday bash

by Simbarashe Sithole | 08 June 2019 | 2616 Views

Ivy Kombo drops 14th album - CELEBRATED United Kingdom-based Zimbabwea...

by Staff reporter | 06 June 2019 | 449 Views

The latest slots online in 2019

by Staff writer | 05 June 2019 | 829 Views
iBlog

Hp Omen 15-5116tx – The Next Generation Gaming Laptop

the hp omen 15-5116tx is being targeted at the performance hungry gamers. it comes in a single variant boasting an eye-catching attractive design. the notebook offers a slim, lightweight chassis and appears like a piece of art than an actual gaming... Read More
Sergey 11 June 2015 ago

Mobile Spy Software Maker Mspy Hacked

mspy, the makers of a software-as-a-service product that claims to help more than two million people spy on the mobile devices of their kids and partners, to have been massively hacked. a public relations pitch from mspy to krebsonsecurity in march ... Read More
SecNews 17 May 2015 ago